We offer at leat 1 year warranty in our products so you can purchase our Frisby Products with full confidence. However, If you are not completely satisfied with the purchase, you may return the item within 30 days of receipt at your own expense for refund. Exact shipping fees paid are not refundable however we don't charge restocking fee like most other sellers do.

If an item is defective, we offer even exchange or refund. If even exchange is requested, buyer is responsible for one way shipping only. Seller is responsible to ship the new item back to the buyer. However if buyer requests a refund, we refund purchasing price of the item. We do not refund shipping fees. No refunds after 30 days of purchasing, even exchanges only